Frequently Asked Questions

Orders and Shipping

What is your shipping policy?

Once your item has shipped, it is out of my control. If you have any concerns in regards to shipping delays, you will need to contact the mail carrier so they can serve you best!

How long will it take for my order to arrive?

On average it takes up to 7 business days for your order to ship! There may be delays due to an increase in orders because it's just me packing. After your order has shipped, it will take on average 3-5 business days for your package to arrive:)

How do I contact you?

Please email allie@lovealco.com. There is just one of me but I do my best to respond to emails daily Monday-Friday. Please do not DM on instagram about your order. DMs get lost very easily and I want to be sure I see your message!

When will my items be delivered?

For most orders, you will recieve a tracking number once it has shipping so you can check for updates there. If you only order stickers or bumper stickers, you won't recieve a tracking number because they are shipped via postage.

Return Policy

Do you accept returns?

I currently do not :( but please email me if there is an issue with your order and I will do everything I can help!

Can I make changes to or cancel my order?

If you email me before your order ships, totally!

Do you do exchanges?

Email me at allie@lovealco.com and we can chat about it:)

Common Questions

Do you ship internationally?

YES! I get so excited when I see internationally orders come in!

Do you do commission work?

Absolutely! Graphic design is my passion and I love a good freelance project. Email allie@lovealco.com with your project details and we can chat more about it!

When is ____ getting restocked?

Great question! You can sign up for my email list and I will send updates when things are restocked (I promise I won't send a lot of emails). You can also follow me on Instagram and TikTok @loveal_co for shop updates.